COOKIE NAME

COOKIE PURPOSE

PHPSESSID

This is a session cookie generated by PHP, a technology we use to code our websites.

This cookie is necessary to enable the pass through of referral website information and ensures the accurate payment of our partner websites. In terms of this referral information this is stored against a user’s customer record within our quote database at the point where the user ticks to confirm that they have read our Privacy and Security Policy.

JSESSIONID

This cookie is necessary to ensure the functionality of our website quote engine. This cookie is used to maintain a user’s session and to allow data to be passed between different online web pages within the quote engine. This cookie exists only for the duration of the user’s session. Users must have the session ID cookie enabled if they wish to get a quote from us online.

POLICYP

This cookie is necessary to ensure the functionality of our customer online documents area within the website. Its functionality mirrors that of a session ID and as such, this cookie exists only for the duration of the user’s session. Users must have the PolicyP cookie enabled if they wish to access their customer documents with us online.

GOOGLE ANALYTICS
(utma, utmb, utmc & utmz)

These are persistent cookies and as such last longer than the user’s session. These cookies are performance cookies and are used as part of our web analytics activity to monitor traffic and compile reporting about how users are using our websites. The cookies are used to capture anonymous data about a user’s journey around our website and the information is aggregated in order to allow us to analyse trends and to make improvements to our website. Below is a more detailed explanation of each type of Google Analytics cookie:
-utma - this cookie keeps track of the number of times a visitor has been to our website, when their first visit was and when their last visit occurred;
-utmb and utmc - these cookies work together to calculate how long a visit takes. utmb takes a timestamp of the exact moment in time when a visitor enters our site, while utmc takes a timestamp of the exact moment in time when a visitor leaves our site. utmb expires at the end of the session. utmc waits 30 minutes and then it expires (this time lag is required to ensure that no further page view activity occurs);
-utmz - this cookie tracks where the visitor came from e.g. what search engine was used, what link was clicked on, what keyword was used and where in the world the user accessed our website from.

MAXYMISER (mmcore.pd, mmcore.srv, mmcore.tst)

These cookies allow us to serve and test different versions of web pages to different users and tracks user behaviours from these tests.

Crazy Egg
is_returning

The Crazy Egg cookie allows us to obtain information regarding how visitors interact with our website. We can then evaluate the online customer experience and where necessary make changes to provide a better user experience for our customers. The type of information collected will include information about how visitors navigate around our website and the most commonly clicked links on a specific web page, for example. This will not contain any personally identifiable information such as your name, phone and email address. More information can be found here: http://www.crazyegg.com/privacy.

Google Doubleclick
_gads

We have enabled Google Analytics Demographics and Interest Reporting to get an idea of our demographics and users’ interests. This uses Google DoubleClick cookies. Please see Google Demographic Reporting for more information on how this data is used.

Session Cam

1st party permanent cookie, set for 1 year, used to identify an individual unique user
The SessionCam reporting console includes the ability to re-sort recorded sessions by unique user. This aggregates multiple visits from the same, unique user over a selected date/time range. This cookie is used to enable this report. The cookie name is "sc.UserId".

1st party session-expiry cookie used to store the recording status through the user’s session
This cookie is set on the first load of SessionCam to store whether SessionCam is to record the session or not. The cookie also stores data for whether ServiceTick web surveys are configured to launch for this hostname. The cookie name is "sc.Status".

1st party session-expiry cookie used to identify the individual user session.
A recording showing multiple pages visited during a user’s unique visit to a web site is stitched together using details provided by this cookie. The cookie name is "sc.ASP_NET_SESSIONID".

3rd party inert session cookie only used when a visitor goes across multiple domain names belonging to the same client within a single visit.
This cookie is only activated in this specific situation as some of our clients have web sites where the content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of that user’s session across multiple domain names.

Admiral Household Quote Engine

ASP.NET_SessionId - This cookie allows our web servers to respond to your actions on the website such as logging in or running an insurance quote. The website wouldn’t work for you without them.

X-AdvertId - This cookie is used to identify that the person has arrived via Admiral and so use Admiral specific branding on the pages.

X-UniqueCustomerCookieID & X-UniqueCustomerSessionID - These cookies allow us to see that two separate visits to Confused.com were made by the same person.

Customer Audience Pixl

The Customer Audience Pixl is used to build up a Custom Audience based on people who visit our website so we can target Facebook ads to them

VISUALDNA

VisualDNA uses this cookie to note that you have visited our website (this does not include names, addresses or any other personal information). Combined with our information, this allows us and VisualDNA to build a profile for analysis purposes. You can opt out from VisualDNA’s service by clicking here and choosing the ’Cookie Settings’ option. VisualDNA does not store or share personally identifiable information with any third party. Any data that is shared is transmitted in anonymised, aggregated form.

To learn more, visit VisualDNA’s privacy policy and VisualDNA’s cookie policy.

Big Data Scoring __btidc

Big Data Scoring uses this cookie to collect information about how customers are using the loan application web site. The information collected with the cookie is used to detect and prevent fraud. Collected information includes information about the user’s web browser and computer, which pages are accessed on the loan application site, how long the user spends on each page, how the user interacts with the pages and what actions they take during their visit. The collected information is first analyzed on aggregated level to find out normal usage patterns. Information related to individual user sessions is then compared to average usage patterns to detect unusual behaviour, which could indicate fraud. The cookie is persistent and lasts longer than the user ’s session.

Twitter Conversion Pixel

Conversion tracking enables us to measure the number of Twitter users that perform a desired action after viewing and engaging with our advertisements on Twitter.

Qualaroo Cookies with names beginning "ki_"

We use Qualaroo for surveys regarding the website quality. Qualaroo cookies contain no personal info. For more info about cookies from Qualaroo, we refer to https://qualaroo.com/privacy-policy/.

Amazon Advertising Platform (AAP) Tag

This software is used to recognise website traffic that arrives to our site, having seen an Admiral display advert online. This allows us to serve advertising that is targeted and relevant for users. This is a third party cookie, wherein any data collected will be used in accordance with our own privacy policy and Amazon’s privacy policy. The software allows us to understand and evaluate display campaign performance over time. No personally identifiable is collected or stored using this cookie.

SESSION ID

This is a session cookie generated by Django, a framework we use to run the Learner Driver website, which is provided by a third party.

This cookie is necessary to enable site users to move between pages, including quote pages, and allows the system to identify information previously entered by the user on our website. This is required in order for us to collect all necessary information and to display a final quote.

CRSF TOKEN

This is a Cross-Site Request Forgery cookie. This cookie is used to ensure all transactions are secure. This cookie stores a random value, which is generated for every visitor for every page, to ensure the response (if required, for example, when completing a quote form) comes from the same person and they have received the original form prior to sending it back to us. This is provided by a third party.

Live Person (Live chat provider)

LivePerson uses third party cookies to maintain session data and to identify returning visitors by saving LivePerson-specific data such as visitor ID and last chat date. It is important to note that the cookies do not contain any private customer data, or any data that can be accessible or useful outside of LivePerson.

Inbenta (Virtual Assistant Provider)

Inbenta uses third party cookies to maintain session data and to identify returning visitors by saving Inbenta-specific data such as visitor ID and last chat date. It is important to note that the cookies do not contain any private customer data, or any data that can be accessible or useful outside of Inbenta.

Criteo Tags

This software is used to recognise website traffic that arrives to our site, having seen display advertising online. This allows us to serve advertising that is targeted and relevant for users. As part of this, third parties may place cookies on the browsers of visitors to its websites, or use similar tracking technologies (e.g. Ad IDs) to do so. These third parties may also send their own cookies to the visitors’ cookie file. This is a third party cookie, wherein any data collected will be used in accordance with our own privacy policy and Criteo’s privacy policy (see www.criteo.com/privacy/ for more information).