We are sorry to hear you are unhappy with our claims service. We appreciate you taking the time to tell us about your experience.

Is your complaint about a claim?

This form is for submitting complaints about your claim. If you have a general enquiry, please go to our Contact Us page.

We're sorry you need to make a complaint about your Travel insurance claim, but please send us the details, making sure to include:

Your policy number
Your full name
Your date of birth
Your contact details (telephone/email)

We're sorry you need to make a complaint about your Pet insurance claim, but please send us the details, making sure to include:

Your policy number
Your full name
Your date of birth
Your contact details (telephone/email)

You can get in touch with Veygo on our dedicated Contact Us page.

We have a few questions on the following page. Please answer these and we'll get back to you as soon as we can.